Patient Entry Protocol

Your health is our priority.  At CNC Hearing and Balance Center, we have instituted a number of measures to minimize exposure to Covid-19:

  • It all begins with the face mask. Please be sure you come to our offices wearing a face covering. All of our staff will be wearing masks and following CDC guidelines.
  • We are limiting the number of visitors in our waiting areas so please come alone unless a caregiver is essential.
  • Upon your arrival,  call us from the car and we will tell you when we are ready for you.
  • All visitors will undergo a brief screening process. We will check your temperature and ask you a few questions about your health. Patients exhibiting a fever or symptoms will be rescheduled.If you have a temperature or are feeling ill, have a cough, chill, sore throat , chest pain, shortness of breath, etc. please reschedule your appointment.
  • We are scheduling fewer appointments to minimize wait times and we are allowing greater distances between seats in the waiting room.
  • We are disinfecting patient exam rooms before and after each visit.
  • The audiology booth is also wiped down before and after each use and includes a HEPA air filter.

Our hearing and balance specialists are also available for virtual visits via Telemedicine. Call us for an appointment at 504-934-8320.

lipreading a face mask